DocuSign

DocuSign

OPERATIONAL
July 08, 2026
No incidents reported
July 09, 2026
No incidents reported
July 10, 2026
No incidents reported
July 11, 2026
No incidents reported
July 12, 2026
No incidents reported
July 13, 2026
19:55 UTC
Some customers may not able to open any CLM documents (Incident 5375)
July 14, 2026
17:09 UTC
Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
20:48 UTC
Some Document Generation customers are being redirected to the CLM home page (Incident 5384)
July 15, 2026
03:27 UTC
Customers may experience errors executing workflows and uploading documents (Incident 5386)
July 16, 2026
No incidents reported
July 17, 2026
17:33 UTC
Customers may experience errors loading PowerForms to sign envelopes (Incident 5417)
July 18, 2026
No incidents reported
July 19, 2026
No incidents reported
July 20, 2026
No incidents reported
July 21, 2026
No incidents reported
July 22, 2026
20:04 UTC
Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)
July 23, 2026
20:59 UTC
Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)
July 24, 2026
No incidents reported
July 25, 2026
No incidents reported
July 26, 2026
No incidents reported
July 27, 2026
10:45 UTC
Qualified Verification Latency (Incident 5472)
16:11 UTC
Inbound email not may be working for some customers (Incident 5475)
July 28, 2026
No incidents reported
July 29, 2026
No incidents reported
July 30, 2026
19:24 UTC
Customers may experience errors when signing up for new accounts (Incident 5500)
19:53 UTC
Latency and Intermittent Errors (Incident 5501)
July 31, 2026
12:45 UTC
Failures with Envelope Writeback and Status Updates (Incident 5505)
August 01, 2026
No incidents reported
August 02, 2026
No incidents reported
August 03, 2026
20:07 UTC
Powerforms Intermittently Not Loading (Incident 5517)
August 04, 2026
13:40 UTC
Document generation failures in salesforce integration (Incident 5525)
01:29 UTC
Customers may experience issues accessing the eSign Admin Settings page (Incident 5527)
August 05, 2026
18:50 UTC
Workflow Send and Review Errors (Incident 5532)
August 06, 2026
No incidents reported

Incidents in the last 30 days

Workflow Send and Review Errors (Incident 5532)

DocuSign · Resolved about 14 hours ago ·

Customers may experience issues accessing the eSign Admin Settings page (Incident 5527)

DocuSign · Resolved 1 day ago ·

Document generation failures in salesforce integration (Incident 5525)

DocuSign · Resolved 2 days ago ·

Powerforms Intermittently Not Loading (Incident 5517)

DocuSign · Resolved 3 days ago ·

Failures with Envelope Writeback and Status Updates (Incident 5505)

DocuSign · Resolved 6 days ago ·

Latency and Intermittent Errors (Incident 5501)

DocuSign · Resolved 7 days ago ·

Customers may experience errors when signing up for new accounts (Incident 5500)

DocuSign · Resolved 7 days ago ·

Inbound email not may be working for some customers (Incident 5475)

DocuSign · Resolved 10 days ago ·

Qualified Verification Latency (Incident 5472)

DocuSign · Resolved 10 days ago ·

Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)

DocuSign · Resolved 14 days ago ·

Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)

DocuSign · Resolved 15 days ago ·

Customers may experience errors loading PowerForms to sign envelopes (Incident 5417)

DocuSign · Resolved 20 days ago ·

Customers may experience errors executing workflows and uploading documents (Incident 5386)

DocuSign · Resolved 21 days ago ·

Some Document Generation customers are being redirected to the CLM home page (Incident 5384)

DocuSign · Resolved 22 days ago ·

Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in s...

DocuSign · Resolved 23 days ago ·

Some customers may not able to open any CLM documents (Incident 5375)

DocuSign · Resolved 24 days ago ·

Errors accessing the sending web application (Incident 5334)

DocuSign · Resolved 28 days ago ·

Intermittent Issues With Delivery of e-mail Notifications (Incident 5326)

DocuSign · Resolved 30 days ago ·