SalesLoft

Reported issues started 10am PDT. Our engineering team is actively investigating.

Some customers may not seeing their data as conversations, playbooks once logged in the Drift platform. Our engineering team is actively investigating.

Some Clari customers are currently experiencing intermittent errors with the application. Our engineering team has been notified and is actively investigating the issue. We will share further updates as soon as they become available.

We are aware of an ongoing outage with Salesforce that is affecting data syncing between Salesloft and Salesforce for some customers. This may cause delays or failures when syncing activities, tasks, and opportunity data, impacting Sales Engagement and Forecast/Inspect/Analyze. Support ticket responses may also be delayed while we await resolution from Salesforce. For more details on the underlying outage, see Salesforce's status page: Our engineering team is actively investigating and will provide updates as we learn more.

We are closely monitoring the situation after updating hardware capacities to ensure normal performance. We expect to close this incident if the system performs properly through the end of day on September 16.

marking for time

We are currently experiencing delays with CRM syncing for a subset of users. Some users may experience slower load times or delays with CRM sync. Our engineering team is actively working on a resolution and we will share an update as soon as we have more information.

We are investigating an issue affecting CSV and CRM People imports in Salesloft. Currently, imports may stall on the loading screen and fail to complete. This seems to be impacting some of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.